Acorn Waste Management - skills based recruitment for customer services and sales support.

Acorn Waste Management – Testimonial

Acorn Waste Management provides a comprehensive range of waste solutions to all their customers. Due to expansion, they were looking to fill two key positions within their team very quickly, one within the customer service team and another in sales.

Finding candidates with the necessary skills or potential to develop was the first requirement, but as a family-run business, it was imperative to hire individuals who best aligned with the company and the team culture. Through in-depth conversations with key stakeholders, a set of key behaviours emerged for each role. This allowed the project consultant to tailor their search and the business psychologists to ensure candidates were assessed and measured against the areas important for success.

 

“WasteRecruit were recommended to Acorn WM by one of our supply chain partners. who had nothing but good things to say about them, so I decided to engage their services.

They offered a straightforward and inclusive process for helping Acorn Waste Management to recruit a Customer Service Assistant and a Sales Support Executive.

Their efforts to understand our company, the two positions, and our culture were thorough, allowing them to grasp exactly what we were looking for in potential candidates.

After shortlisting a selection of candidates, WasteRecruit took each individual through a comprehensive assessment process.

We received detailed reports on each candidate, which helped us understand their strengths and how they would fit the role and our company. It was great to have WasteRecruit participate in the interviews with us, and we found the structured interview questions very helpful in learning about the candidates' experiences and assessing their suitability.

We are now three months in and are happy with the two new additions to our team.”

Bridget Ferrington, Managing Director, Acorn Waste Management