At a Glance

Salary £-Attractive Salary
Type Permanent
Job Reference J8327
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Hire Controller

Our client is a well-established, independently owned business focussing on skip hire, Plant hire, demolition, waste removal and recycling services. Due to a period of growth, a new vacancy has arisen within the Plant hire division for a Hire Controller. Plant and Tool ranges includes Access Platforms, Drilling & Breaking, Cleaning, Compaction, Decorating, Garden & Landscaping, Hand Tools & Power Tools, Material Lifting & Support, Plant Machinery & Attachments, Plumbing, Power Generation & Lighting, Pumping Heating & Drying, Site Works & Building, Surface Preparation and Concreting, Welding & Woodworking.

Main Duties:

  • Communicating with customers in the shop, on the phone and via email
  • Proactive in learning about new products and have basic understanding of the range of products
  • Taking and processing orders for tools and plant hire
  • Processing tool and PPE sales within shop
  • Ordering sales stock
  • Trained in Hireguard insurance to 'sell' to customers
  • Liaising with staff members, customers and suppliers
  • Stocking and maintaining sales goods
  • Delivering equipment at busy times
  • Partaking in training courses as necessary, possibly in own time
  • Keeping work environment clean and tidy
  • Partaking in promotional events
  • Assisting with other tasks if required

Person Specification

  • Excellent communication and interpersonal skills.
  • High regard to customer satisfaction
  • Ability to learn about new products and understanding the basics of them, and be aware of competitor information
  • Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads.
  • A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Resolve problems effectively.
  • Have a good knowledge of IT systems.
  • Must be a good team player or work well under own initiative.
  • Demonstrate understanding and works to exceed customer expectations.
  • Accountable for results and long term business objectives.
  • Work well under pressure

Ref: J8327  

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